Read Wendy Cole’s article on How Your Phone is Quietly Stealing Your Focus and the quick fixes she suggests using.
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Using a single folder to store all your email will save enormous amount of time at both the front and back ends of email storage. You’ll be quicker to file and quicker to retrieve once you learn to rely upon the power of the Search functionality in your email program.
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This travelogue outlines some observations and insights from my thoroughly enjoyable recent trip to Finland (for both work and pleasure).
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In a world where digital connectivity often blurs the lines between work and personal life, "right to disconnect" laws are a breath of fresh air. Click here to read more about these laws that are now in place in Australia.
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Check out this interview I did with John Nayler on his eCentral Business Show almost 8 years ago on how to get control of your email. My business name may have changed, but my message is still the same.
Find out why Executive Assistants must embrace the follow-up mindset and be more proactive than reactive.
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Find out more about the current Timeline for Classic Outlook.
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Learn about the how the importance of the ‘First Touch’ in soccer also applies to managing your email
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Most people don’t realise that our words shape other people’s perceptions of us, especially in work emails.
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Learn about the use of the Conversation View and how to clean up long threads of email.
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Here is 2 new sample letter/emails to help you get approval for the PUP and EEE&P programs from your Executive/Employer.
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Click here to learn if it is okay to email after work hours.
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Download this 20 Point Checklist to help you hit the ground running after Easter.
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The single biggest difference between successful people and those who never seem to have enough time to get everything done is the power of having an effective plan.
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Take a look at this article that I wrote and was published in the Apr/May 2025 Executive Support Magazine.
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Deciphering executive-speak is a skill every assistant masters. From “Let’s circle back” (translation: I hope you forget this) to “Can you take a first pass?” (translation: Do all the work so I can tweak it), here’s a fun breakdown by Lucy Brazier from Executive Support Magazine of what executives say vs. what they really mean!
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This is the 7th in a series of blog posts designed to help you recognise the profound and far-reaching impact email overload has in your life and to offer solutions to help you overcome the challenges it presents.
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This is the 6th in a series of blog posts designed to help you recognise the profound and far-reaching impact email overload has in your life and to offer solutions to help you overcome the challenges it presents.
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Having so much information available to us and much of it arriving unbidden as interruptions, we now work in a constant state of multi-tasking. So, what can do you about it?
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Business interruptions come in two types: external disruptions from phone, e-mail or by colleagues, and internal interruptions from mental distractions or self-dialogue.
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