We expected AI tools to free up time for meaningful work. Instead, early data suggests they may be doing the opposite.
Read More
I am currently in Portugal contesting the first round of the European Historic Rally Championship with my brother in a 1970s Ford Escort (the prominent rally car of it’s era).
Read More
The Triage View continues to revolutionise the way email is managed by EAs. See the following feedback from recent EAs who loved the impact of settng up the Triage View and Process has made for their email and workload management habits.
Read More
Email productivity in Portugal looks very similar to the rest of Europe (and the world) - solid adoption of the tool but a lot of untapped efficiency. Here’s my take on the current situation after visiting Lisbon, Porto and Fafe.
Read More
Find out more about using MS Copilot to Summarise an Executive Inbox in MS Outlook
Find out more about using Microsoft Copilot for Global Scheduling in MS Outlook and MS Teams
I’m delighted to announce that I will be speaking at ThinkTank Media’s Corporate PA Summits in 2026
Read More
Learn how to setup an out of office message in Outlook that recurs 1 day a week
Read More
Find out more about the current Timeline for Classic Outlook.
Read More
Here is a draft letter/email and other tips to help you get approval for training programs from your Executive/Employer.
Read More
Two quick stories from clients I’ve started working with in January this year . . .
“Awesome . . . I love it”
“This has revolutionised my inbox . . . saving at least an hour per day”.
Read More
This 30-day Foundations program helps you clearly diagnose your current productivity and performance - what’s working, what isn’t, and why.
Read More
Modern leadership pressure isn’t solved by working harder. It’s solved by managing time, energy, and attention strategically. This short, focused program provides a practical introduction to sustainable executive performance
Read More
Email shouldn’t dictate your priorities, drain your energy, or control your workday. This short, focused program helps you understand why it does — and what must change to work sustainably and at a high level.
Read More
Read my Top 10 Article for 2025 published in the Executive Support Magazine. Find out why Executive Assistants must embrace the follow-up mindset and be more proactive than reactive.
Read More
Discover why AI can’t replace the core skills needed to keep your inbox under control.
Read More
Here are some fun Out of Office Christmas messages that you might like to try this year.
Read More
You can think and speak much faster than you can type! But how much of your work is spent using a keyboard and mouse?
Read More
If you find that you’re not keeping up with all your reading and feeling uncomfortable (or even guilty) about it, this tip might help.
Read More
Most of us are aware that constant email interruptions at work are a ‘pain’ and prevent us from getting things done. Here’s why …
Read More