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Deciphering executive-speak is a skill every assistant masters. From “Let’s circle back” (translation: I hope you forget this) to “Can you take a first pass?” (translation: Do all the work so I can tweak it), here’s a fun breakdown by Lucy Brazier from Executive Support Magazine of what executives say vs. what they really mean!
Read MoreThis is the 7th in a series of blog posts designed to help you recognise the profound and far-reaching impact email overload has in your life and to offer solutions to help you overcome the challenges it presents.
Read MoreThis is the 6th in a series of blog posts designed to help you recognise the profound and far-reaching impact email overload has in your life and to offer solutions to help you overcome the challenges it presents.
Read MoreHaving so much information available to us and much of it arriving unbidden as interruptions, we now work in a constant state of multi-tasking. So, what can do you about it?
Read MoreBusiness interruptions come in two types: external disruptions from phone, e-mail or by colleagues, and internal interruptions from mental distractions or self-dialogue.
Read MoreHere are 3 quick tips to help you get control of ‘overload’ caused by email interruptions.
Read MoreThese days, we can get email almost anyone, at anytime, in any place! Here are at least 7 impacts of information and email overload.
Read MoreEmail is the #1 productivity killer in the modern workplace. It occupies 2.6 hours a day, but 25% of this time is unproductive. Do you struggle with information and email ‘overload’?
Read MoreWhy do senior executives get caught up spending high value time and effort doing such low value activity as sifting, sorting, prioritising and checking their own email?
Read MoreHere is a draft letter/email and other tips to help you get approval for training programs from your Executive/Employer.
Read MoreRead this proven 3 step approach to effective email management.
Read MoreDownload this 20 Point Checklist to help you hit the ground running in 2025.
Read More3 quick and easy steps to get your inbox empty before Christmas.
Read MoreRead this blog to learn how to start the new year without the stress of seeing hundreds of emails received while you were away.
Read MoreCheck out this interview I did with John Nayler on his eCentral Business Show 7 years ago on how to get control of your email. My business name may have changed, but my message is still the same.
The Triage process involves a quick look at each new unread email, working from top to bottom and making one of 4 possible decisions the first (and only) time you handle the email, like a Triage nurse in the emergency department of a hospital quickly assessing incoming patients.
Read MoreThe two minute rule is an idea from American productivity guru David Allen (known for his Getting Things Done or GTD process).
Read MoreEvery email you read requires you to make a decision. The 4D methodology is a powerful and proven method to process any new inputs you handle, whether it’s the in tray, a text message, a Teams message or an email.
Read MoreOne of the biggest challenges we face each day is how to manage our email and the workload it delivers. Click here to read Tip 1 - Handle Each Email Only Once of my "Top Three Tips for Managing Email".
Read MoreCheck out the award I received from PANSA as the Members Choice Facilitator of the Year award.
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