I have so much to tell you (and show you) about my visit to the Greek island of Santorini. Take a closer look at by visit and what I learned about how email is used here, and what that means for productivity.
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This article delves into the intricacies of how emails serve as trojan horses for tasks and meetings, the impact on professionals, and strategies for effectively managing this hidden workload.
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Greece was absolutely brilliant – especially a visit to Delphi. Click here to see my story and photos from my visit - along with my observations on “Email Usage in Greece”.
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After my visit to Finland, I took a ferry across the Baltic Sea from Helsinki to Tallin (about 80km), capital city of Estonia. When it comes to digital productivity, Estonia isn't just keeping up—it's leading the charge. This small Baltic nation has transformed itself into a global digital powerhouse, fundamentally changing how email management and workplace productivity operate.
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Read Wendy Cole’s article on How Your Phone is Quietly Stealing Your Focus and the quick fixes she suggests using.
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Using a single folder to store all your email will save enormous amount of time at both the front and back ends of email storage. You’ll be quicker to file and quicker to retrieve once you learn to rely upon the power of the Search functionality in your email program.
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This travelogue outlines some observations and insights from my thoroughly enjoyable recent trip to Finland (for both work and pleasure).
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In a world where digital connectivity often blurs the lines between work and personal life, "right to disconnect" laws are a breath of fresh air. Click here to read more about these laws that are now in place in Australia.
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Check out this interview I did with John Nayler on his eCentral Business Show almost 8 years ago on how to get control of your email. My business name may have changed, but my message is still the same.
Find out why Executive Assistants must embrace the follow-up mindset and be more proactive than reactive.
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Find out more about the current Timeline for Classic Outlook.
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Learn about the how the importance of the ‘First Touch’ in soccer also applies to managing your email
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Most people don’t realise that our words shape other people’s perceptions of us, especially in work emails.
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Learn about the use of the Conversation View and how to clean up long threads of email.
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Here is 2 new sample letter/emails to help you get approval for the PUP and EEE&P programs from your Executive/Employer.
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Click here to learn if it is okay to email after work hours.
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Download this 20 Point Checklist to help you hit the ground running after Easter.
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The single biggest difference between successful people and those who never seem to have enough time to get everything done is the power of having an effective plan.
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Take a look at this article that I wrote and was published in the Apr/May 2025 Executive Support Magazine.
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Deciphering executive-speak is a skill every assistant masters. From “Let’s circle back” (translation: I hope you forget this) to “Can you take a first pass?” (translation: Do all the work so I can tweak it), here’s a fun breakdown by Lucy Brazier from Executive Support Magazine of what executives say vs. what they really mean!
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