Every email you read requires you to make a decision. The 4D methodology is a powerful and proven method to process any new inputs you handle, whether it’s the in tray, a text message, a Teams message or an email.
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One of the biggest challenges we face each day is how to manage our email and the workload it delivers. Click here to read Tip 1 - Handle Each Email Only Once of my "Top Three Tips for Managing Email".
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Check out the award I received from PANSA as the Members Choice Facilitator of the Year award.
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In a world where digital connectivity often blurs the lines between work and personal life, "right to disconnect" laws are a breath of fresh air. Click here to read more about these laws that are now in place in Australia.
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Listen to the interview I did with Liz Van Vliet for her podcast “Assist With Impact” episode 160.
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Many EAs and other clients ask me how much they should schedule into their calendar. My answer is . . .
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Here’s how the Triage View helps to revolutionise the way you manage your Outlook inbox.
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Here’s how the Triage View helps to revolutionise the way you manage your Gmail inbox.
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This article features as the cover story for the April/May edition of the Executive Support magazine
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This article delves into the intricacies of how emails serve as trojan horses for tasks and meetings, the impact on professionals, and strategies for effectively managing this hidden workload.
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Based on research from 3.5 million proposed meetings time around the world, check out these top 5 tips for scheduling meetings.
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I will be presenting this session at the upcoming Practically Perfect PA - Tools and Technology Virtual Summit on Thursday 14 March.
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Watch this tutorial on how to setup your Out of Office (OOO) with Holiday Backlog.
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This interview with Tia Harmer is ideal as background listening while you’re at work or commuting.
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Here are some fun Out of Office Christmas messages that you might like to try this year.
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Check out the feedback from The CEO Institute Syndicate Program
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Learn about the how the importance of the ‘First Touch’ in soccer also applies to managing your email
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Learn how to increase font size in Outlook (and reduce a cluttered view).
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Learn how ChatCPT can streamline the way you use email, especially when composing messages.
One of the advanced features you can use for your Outlook calendar is Conditional Formatting. This feature allows you to colour code appointments in your calendar based on conditions that you set.
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