7 Impacts of Email Overload on Psychological Health in the Workplace

Recent years have seen a growing international movement promoting the concept of providing employees with a psychologically healthy workplace (PHW). PHW refers to the enhancement of workplace factors that foster employee mental health and well-being and therefore enhanced organisational performance and productivity outcomes.

Under Australian occupational health and safety doors, employers are responsible for providing a safe workplace for their staff. Increasingly, this is seen as more than just the traditional emphasis on physical safety, but also on psychological safety as well. One of the main threats to psychological safety is the volume of email that employees (especially EAs) are expected to handle on a daily basis and, increasingly, the workload that results from these new messages.

Keeping up with all the new inputs they receive from a wide range of technological devices takes up a lot of an EAs time each day. This occurs not only at work but also during our personal time and more so than ever with the rise of working from home, which has And it has made it harder and harder for EAs to draw the line between working hours and personal time.

It's affecting our mental health in the 7 ways explained below.

  1. Stress

  2. Chronic Distraction

  3. Attention Deficit Disorder

  4. Lowered IQ

  5. Constant Pressure to Respond

  6. Lack of Trust

  7. Self esteem

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About Steuart Snooks

Steuart Snooks is a leading E-mail & Workplace Productivity Expert and Thought leader. He works with executives and their EAs worldwide to help them get control of their email so they have more time, energy and headspace for higher order priorities, projects and strategy. Clients consistently praise the depth, relevance and practicality of Steuart’s presentations, workshops and coaching. His passion is to help busy professionals restore email to its rightful place as a powerful tool to facilitate improved workplace productivity and effectiveness, rather than a hindrance to it.

Steuart Snooks