How To Email With Authority

(credits to Reno Perry)

Most people don’t realise that our words shape other people’s perceptions of us. 70% of people use words that undermine their authority, especially in work emails.

This is especially true for those in EA and other supporting roles, who can tend to undermine their authority with tentative or apologetic language.

The key is recognising the ones that diminish authority and replace them with clear, confident language. Small changes can make a big impact.

Here are 9 phrases you should stop using in your emails and a suggested alternative.

Do you find yourself using any of these phrases?

Small changes can make a big impact - start communicating more confidently today!


 

Did you find this interesting?

You might be interested in registering for my free webinar on “The Essentials of Email Etiquette and Protocols” or go straight to find out about the Effective Email Etiquette and Protocols program.

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Steuart Snooks