Six Ways for EAs to communicate more effectively

Steuart Snooks lays out a set of strategies you can use to write emails that get the reader to take the action you need.

The challenge with any form of written communication is to ensure that the reader is able to understand and appropriately respond to your message.

This is difficult at any time but especially so when using email. Recent research of Australian business leaders shows that communication skills are regarded as the number one soft skill needed for success into the future. And nearly 80% of business communication is sent via email, so it makes sense to start writing better emails as the first step in improving communication skills.

1 Think first Two key questions to ask yourself are . . . click here to read more