How to Forward Messages from Outlook Drafts Folder (when the Forward button is greyed out)
If you have set up the 4 drafts emails with pre-written subject lines (as we discussed during my recent presentations), you’ve probably found that the forward button is greyed out when you try to use it.
This document explains two possible solutions to this issue (#1 is best).
How to Forward Messages from Outlook Drafts Folder (when the Forward button is greyed out)