When to email . . . or not ?

Here's a quick chart to help determine when should you use email for your message and when it would be better to use some another mode of communication.

These days it's so easy for someone to send their 'thought bubble' as an email. In fact, surveys of Australia organisations over past 8 years show that 28% of email messages would be better communicated verbally (by phone of face-to-face).

So when you're first instinct is to fire off an email, think first - there may be (and probably is) a better way!