3 Keys to Overcoming Email Overload – Part 4: Poor decision making

Information and email overload causes poor decision-making as we:

  • become highly selective and ignore a large amount of information or give up and don’t go beyond the first results in many cases

  • need more time to reach a decision

  • make mistakes

  • have difficulties in identifying the relationship between the details and the overall context (black & white thinking – no shades of grey)

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Steuart Snooks